Frequently Asked Questions

the lock comes pre-programmed with the manufacturer code, but you are instructed to enter your own master code and passwords in the instruction manual provided

all refunds are subject to the original manufacturer of that lock and their warranties and guarantees. You need to register your lock unit with the manufacturer at the time of purchase.

Special note : guardian, gatekeeper, guarantees, the Lock body housing for 25 years, but does not guarantee the locks because we are not a manufacturer of locks.